Standard Refund Window

You may request a refund within 14 calendar days from the original payment date.

General Refund Eligibility

• Duplicate or accidental charges are eligible for review and correction.
• Service-impacting technical issues that we cannot reasonably resolve may qualify for partial or full refund consideration.
• Abuse, policy violations, or excessive usage designed to consume service resources do not qualify.

How to Request a Refund

Email [email protected] with your account email, payment reference, and reason for request. Include the processor used (Stripe, PayPal, or Razorpay) and transaction details.

We aim to respond to billing requests within 24 business hours (Monday to Friday).

Decision and Processing

Approved refunds are issued to the original payment method. Processing timelines depend on the payment processor and your bank.

Chargebacks

If you have a billing issue, contact us first so we can resolve it quickly. Unnecessary chargebacks may result in account limitations or suspension.